Privacy Policy

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Table of Contents

  1. Who we are
  2. What personal data we collect and why we collect it
  3. Analytics
  4. Who we share your data with
  5. How long we retain your data
  6. What rights you have over your data
  7. Where we send your data
  8. Contact information
  9. What data we receive from Payments

Who we are

Caliveda.com is operated by Cali Veda out of Huntington Beach California.

You can email info@caliveda.com with any questions about the privacy policy or any concerns regarding the site and its use of your data.

Our website address is: https://caliveda.com.

What personal data we collect and why we collect it

When you purchase from caliveda.com, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

No part of your financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet).

Regarding your online privacy, we collect the following pieces of information:

  • When you subscribe to any of our email communications, fill out any form on our website, or provide an email address during the checkout process, your email address will be stored on a third-party server. You may unsubscribe from email communications any time; however, your email address will remain in our system.
  • We monitor our web logs by employing the use of “stat counters.” These assist us in determining possible page incompatibilities, dead links, and the most useful pages to our customers, and they help us create richer content. We do not store information about you, but rather we track information on the performance of our website, and the only identifiable information recorded is your computer’s IP address.
  • When you interact with our site, we store cookies in your browser that allow us to link carts and checkouts with your shopping sessions. This information is used to improve your online shopping experience and personalize the content for the emails you receive from us, and it may impact the advertisements you see when visiting other websites. These cookies do not collect your personal information such as name, address, or billing information. You can opt-out of the advertisements by visiting Google’s Ad Settings or visiting the Network Advertising Initiative opt-out page.

Comments

Comments and reviews will be stored on the site and will remain posted unless they are offensive or harmful. When visitors leave comments on the site we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

Media

Any images uploaded for consultations will be used and viewed by the managers of caliveda.com. Your image will be stored for 10 years and will be reused if additional consultations are booked.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

A contact form may be used by a visitor before or after an order is placed.

This site uses the Akismet service to collect information through a contact form submission data, including IP address, user agent, name, email address, website, and message. This information is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. All Data submitted is emailed directly to caliveda.com site owner. This email will include the submitter’s IP address, timestamp, name, email address, website, and message. This information will not be sold and will be used for the sole purpose of fulfilling orders

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service.

This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.

Google, as a third-party vendor, uses cookies to serve ads on this website. These ads are generated based on the content of the page you are visiting and are also based your browsing history of other sites you have visited.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Who we share your data with

We do not share your information with anyone ever.

How long we retain your data

Cali Veda will keep contact form entries for six years, analytics records for a year, and customer purchase records for ten years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Visitor comments may be checked through an automated spam detection service.

Your contact information

Contact info@caliveda.com for more information about our privacy policy

How we protect your data

The Button Lore will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

What data breach procedures we have in place

The security of your data is essential to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

What data we receive from Payments

Sharing

Data Used: When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here.

WooCommerce Services

Data Used: For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced (?): For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

How payment providers use data

To better understand how a provider uses and stores the data shared with them, check their privacy policies directly:

MailPoet newsletter & emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

MailPoet creates and stores two cookies if you are using WooCommerce and MailPoet together. Those cookies are:

Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.

Cookie name: mailpoet_abandoned_cart_tracking
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track a user that has abandoned their cart in your WooCommerce store to then be able to send them an abandoned cart newsletter from MailPoet.

Note: User must be opted-in and a confirmed subscriber.

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

WooCommerce Shipping & Tax

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.

Caldera Forms: Data Collection

Suggested Text (if you have entry tracking enabled) –

Caldera Forms stores a record of all form submissions. Your data may be deleted by the site administrator. You may request a report of saved data related to your email address.Suggested Text (if you do not have entry tracking enabled) –

Caldera Forms stores data only briefly for each submission. Uploaded media files may remain on the serverSuggested Text (if you use add-ons that interact with third party services) –

Some data may be shared with other services including [list services such as MailChimp, PayPal]

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